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If you check out the screenshots you'll notice that this service doesn't compete with custom mortgage quotes from Zillow Mortgage Marketplace. Google's service appears to be a lender directory with sample rates and sample fees. I commend any innovation in the mortgage industry but when you apply for a mortgage you quickly learn that you can't take sample rates to the bank.
On Zillow, borrowers receive customized loan quotes that are tailored to their specific transaction and to their personal finances. Zillow is still the only place borrowers can get anonymous custom loan quotes and compare them side-by-side. Borrowers on Zillow also uniquely rate and review lenders' performance which provides a valuable feedback loop for other borrowers trying to choose between lenders.
Yes, exactly. I do think your mortgage marvel implementation is really cool and I like what those guys are doing but it's a long way from personalized, custom quotes, the loan applications go to only one lender and they're certainly not anonymous. Frankly, it's surprising that the teaser rates from MM ignore something as critical as credit scores and that speaks to the utility of the information borrowers are given before they're asked for their personal info. Zillow is still the only service that delivers on the promise of getting custom quotes anonymously.
VERY nice Zestimate API implementation btw. - have you checked out our neighborhood and city API's? And watch this space - we may soon have more detailed mortgage rate explorers for you to add to your site.
I agree that Google makes a fortune from is PPC ads and mortgages are some of the most expensive clicks out there. Unless they stand to make more from a new product I can't see them messing with that gravy train.
Spencer from Zillow here. I want to correct you -- Zillow Mortgage Marketplace and Bankrate couldn't be more different. Bankrate provides surveyed, generic rates. Zillow Mortgage Marketplace provides customized rates specific to each borrower's situation.
Regarding whether Zillow polices the offers which lenders provide to borrowers, we have a reputation system in which borrowers rate lenders, and we have a way for the community (including other borrowers) to flag questionable quotes (which we then investigate).